Recorded Webinar

The Top HR Issues Business Owners Face — and How to Solve Them

Human resources is serious business. In this webinar, you’ll learn about the top common HR issues and what you can do to address them. Read more

View Webinar
Infographic

Infographic: How Do Small Business Owners Feel About Minimum Wage Increases?

SCORE and OnDeck surveyed small business owners across America on their thoughts about minimum wage changes. Read more

Blog

Are You a Micromanager?

Micromanaging your employees is a common problem among small business owners. But did you know micromanaging is hurting your business? Read more

Narrow by

Find a Workshop near you:

Blog

The Human Resources Secrets Your Small Business Needs

July 20, 2020

Right now, the particular challenge most are facing is reopening and/or adjusting to a new service model, and it’s important to recognize how internal culture, growth and development can influence your outcome and success. I’d like to share with you, two small business etiquette themes that can make a difference for your business:

Blog

"Fool Me Once" - A COVID-19 Cautionary Tale for Business Owners

July 10, 2020

Don’t let any easing of COVID-19 pandemic lull us into a false sense that things are, in any way, back to normal. The pandemic is representative of a class of risk items that are very rare in their occurrence (low probability) but have catastrophic consequences (high impact). Here are some ideas of other such events that could catastrophically impact a business.

Blog

A Checklist for Hitting the "Restart" Button

June 23, 2020

As businesses reopen, thought and effort should be put into helping people transition back into the workplace. The following checklist format might give business owners some ideas on things to cover to help bring people back.

Blog

The Time to Develop Your Successor is Now

June 4, 2020

Every leader should continuously develop potential successors. Most leaders do nothing and then are horrified that no employee is really ready. That’s the best case in this bad situation. What if the situation got worse? What if there was the “unfortunate bus accident” or “sudden heart attack” and the leader was just no longer available?

Blog

Communicating More Effectively in the Age of COVID

May 27, 2020

COVID-19 has driven us to use electronic media. Zoom usage has exploded. Unfortunately, many companies cannot even operate during this time. The smart ones are keeping their employees and customers informed using email, texts, social media, videos and phone calls.

Blog

Tips for Restaurant Owners and Operators During Coronavirus

May 11, 2020

The outbreak of the novel Coronavirus has had devastating effects on the entire restaurant and hospitality industry, with small businesses taking an even harder hit. As I’ve navigated the uncharted territory recently for my own business and advised SCORE Detroit clients, I’ve compiled the best tactics for managing a restaurant amid COVID-19.

Blog

It's Never Risky to Manage Risk: Use Now as An Opportunity

May 4, 2020

Risk is made tangible by evaluating the likelihood of the risk and the severity of the consequences should it happen. For example, a pandemic is one of those things that seemed somewhat unlikely (we thought) but would have a catastrophic consequence on most every piece of our existence (proven in real-time).

Blog

Channel 7 Action News Interviews Chapter Co-Chair Donna Hover

April 27, 2020

Donna Hover, Chapter Co-Chair of SCORE of Southeast Michigan, was interviewed recently for Rebound Detroit, an ongoing segment hosted by reporter Ameera David on Channel 7 Action News for WXYZ in Detroit. In the segment, David interviewed Hover and other experts to identify and highlight tools and resources available to small businesses in Southeast Michigan to help them cope with the Coronavirus and its economic impact.

Blog

Mentor Q&A: 4x4 with George Abraham

April 9, 2020

Here are four questions and four answers (4x4) that shed light on why George Abraham, a Certified Volunteer Mentor with the Southeast Michigan chapter of SCORE, chooses to give back of his time, expertise and inspiration.

Blog

Improving Tele- and Video-Conferencing

March 23, 2020

We can’t always be in the same parcel of geography with everyone we need in a meeting. Sometimes other forces get in the way of face-to-face meetings (like COVID-19).

Pages